Bosses should always assume that their best employees are getting calls and offers from their competitors. Bosses should think of retention as re-recruiting their work force. This means applying the strategies and tools of external recruiting to current employees. It means proactively reaching out to top talent on a regular and ongoing basis. Top talent must continually be challenged to keep them.
The answers to the following questions can often determine whether or not they will stay on their jobs:
1. If you could make any changes about your job, what would they be?
2. What things about your job do you want to stay as they are?
3. If you could go back to any previous position and stay for an extended period of time, which one would it be and why?
4. If you suddenly became financially independent, what would you miss most about your job?
5. In the morning, does your job make you jump out of bed or hit the snooze button?
6. What makes for a great day?
7. What can we do to make your job more satisfying?
8. What can we do to support your career goals?
9. Do you get enough recognition?
10. What can we do to keep you with us?
Although they can be useful at review time, these questions don't have to be asked in a formal session. Bosses are encouraged to schedule time when they can introduce these topics in an informal manner - over a cup of coffee or lunch, for instance. The key to success is promptly addressing issues that could lead to losing a key member of the team, or making sure that the employee has a full understanding of situations that cannot be easily changed. Using this technique can actually enhance communication between managers and their employees.
Source: MRINetwork
Ten Questions the Boss Should Ask Every Employee
Thursday August 9, 9:00 am ET MRINetwork(TM)
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Sunday, August 12, 2007
Advice on Re-recruiting Key Team Members
Labels:
Bosses,
Employees,
Job Satisfaction,
Jobs,
Management,
Recruiting,
Retention,
Talent,
Team Development