Christopher S. Rugaber, AP Economics Writer, On Friday August 6, 2010, 11:20 am EDT

WASHINGTON (AP) -- Companies showed a lack of confidence about hiring for a third straight month in July, making it likely the economy will grow more slowly the rest of the year. The unemployment rate was unchanged at 9.5 percent.

Private employers added a net total of only 71,000 jobs in July, far below the 200,000 or more jobs needed each month to reduce the unemployment rate.

The modest gains were even weaker when considering a loss of government jobs at the local, state and federal levels in July that weren't temporary census positions. Factoring those in, the net gains were only 12,000 jobs, according to the Labor Department's July report Friday.

Investors reacted by selling stocks and shifting into more conservative Treasury bonds. The yield on the 10-year Treasury note, which helps set rates on mortgages and other consumer loans, fell to 2.85 percent from 2.91 percent late Thursday. Major stock indexes all fell and the Dow Jones industrial average dropped more than 130 points in morning trading.

The department also sharply revised down its jobs figures for June, saying businesses hired fewer workers than previously estimated. June's private-sector job gains were lowered to 31,000 from 83,000. May's were raised slightly to show 51,000 net new jobs, from 33,000.

"There is still a labor market recovery, but it's a very, very weak one," said Nigel Gault, chief U.S. economist at IHS Global Insight.

The slow pace of hiring will weigh on the recovery, he said, with economic growth in the current quarter likely to come in even lower than the April-to-June quarter's already weak 2.4 percent.

Overall, the economy lost a net total of 131,000 jobs last month, mostly because 143,000 temporary census jobs ended.

The "underemployment" rate was the same as in June, at 16.5 percent. That includes those working part time who would prefer full-time work and unemployed workers who've given up on their job hunts.

All told, there were 14.6 million people looking for work in July. That's roughly double the figure in December 2007, when the recession began.

Even if hiring picks up, it will take years to regain all the jobs lost during the recession. The economy lost 8.4 million jobs in 2008 and 2009. This year, private employers have added only 559,000 new hires.

Friday's report is being closely watched by the Federal Reserve as it considers ways to energize the recovery. The report could persuade the Fed to take new steps to boost the economy and keep interest rates at record lows when it meets next week.

Without more jobs, consumers won't see the gains in income needed to encourage them to spend more and support economic activity. Even those with jobs may not feel confident enough to ramp up their spending.

That's important because many of the trends driving economic growth earlier in the recovery are fading. Companies boosted production in the winter and spring to rebuild inventories that were depleted in the recession. But those efforts won't last much longer. And the impact of the federal government's stimulus package is also declining.

The economy grew at 5 percent in the fourth quarter last year and 3.7 percent in the first three months of 2010. But that slowed to 2.4 percent in the April-June period. That's not fast enough to generate many jobs and reduce the unemployment rate.

Many companies appear to be getting more out of their current employees rather than adding new staff. The average work week increased by one-tenth of an hour to 34.2 hours, the department said. That's up from about 33 hours in the depths of the recession.

Average hourly pay also rose 4 cents to $22.59, up 1.8 percent from a year earlier. That, along with the increase in hours worked, could provide some boost to spending.

The number of temporary jobs fell by 5,600, the first drop after nine months of gains.

Employers usually hire temp workers if they need more output but don't want to hire permanent employees. But "firms aren't even adding temporary workers right now," Gault said.

Manufacturers added 36,000 jobs in July, slightly above its monthly average this year. Those gains were aided by General Motor's decision to keep its plants running last month. Usually it closes them and temporarily lays off employees to retool for the new model year.

Construction firms cut jobs for the third straight month, losing 11,000, while financial firms shed 17,000 workers.

But retailers added 6,700 jobs. And the leisure and hospitality industry hired 6,000 additional staffers.

Corporate net income rose sharply in the second quarter, but businesses aren't yet using the proceeds to ramp up hiring. Companies in the S&P 500 index reported a 46 percent increase in net income for the April-to-June period, compared to a year earlier.

But many employers are uncertain about the direction of the economy. Some are concerned sales will slow once government stimulus and other temporary factors fade. Others fear what will happen if federal income taxes are allowed to rise next year as tax cuts enacted by President George W. Bush expire.

"People have a long worry list they're looking at," said Ethan Harris, chief economist at Bank of America Merrill Lynch.

Some companies are adding permanent workers. The hospital chain HCA Inc. has 8,300 open positions, company spokesman Ed Fishbough said. That includes nurses, physicians and information technology professionals needed to build HCA's ability to handle electronic medical records. HCA employs about 190,000 people.

But layoffs are also continuing. FBR Capital Markets, an investment bank based in Arlington, Va., cut its work force by about 15 percent in early July to about 500 employees, saying it needed to reduce costs.

AP Business Writers Stephen Bernard and Tali Arbel in New York contributed to this report.

How to Ruin Your Work Reputation Slowly

by LIZ WOLGEMUTH

It isn't hard to ruin your reputation online these days—blogging about your boss, Twittering about your customers, posting Facebook pictures that involve copious amounts of alcohol and otherwise inappropriate props. But there's a danger in all of the conversations and lessons about online etiquette: Forgetting that most reputations are made or lost in the office.

While some workers make big, reputation-destroying mistakes (think plagiarism or sexual harassment), the vast majority make a series of choices that can quietly build or ruin their professional image in the workplace. "What I find is that most people undermine their credibility in little ways and they do it because they don't mind their '-ilities,'" says Emily Bennington, coauthor of Effective Immediately: How to Fit In, Stand Out, and Move Up at Your First Real Job. Think punctuality, dependability, humility, accountability. "It's not so much that they make these major mistakes ... What they do is that they slowly chip away at it."

Careful communications: E-mail is a sensitive area. These typed communiques can easily impress groups of colleagues with a worker's communication skills, or lack thereof. "Reputations get destroyed by this so frequently," says Sandy Allgeier, author of The Personal Credibility Factor: How to Get It, Keep It, and Get It Back (If You've Lost It). For one thing, E-mail reveals a worker's sensitivity to the office culture and others' time. If you're frequently cc'd on mail that has no bearing on your work, you may begin to doubt the sender's discernment.

Then there's the ominous "reply all." Everyone knows the accidental office-wide reply can be devastating, but there's plenty of harm in the intentional "reply all." An E-mail reply that's terse, caustic, or cryptic might make sense to a single recipient who knows the writer well, but it rarely translates to a broad audience. Replies that are driven by organizational tensions or are an emotional reaction can be particularly dangerous. E-mail generally seems like a quick way to communicate to a broad group, "but it can become the most inefficient thing in the world," Allgeier says. Large-audience E-mails are rarely wise for dealing with a controversial issue or for being humorous. A regular habit of insensitive, unwise digital communications can leave coworkers with a negative impression that's "almost irreversible," Allgeier says.

In the public eye: Meetings are another danger zone.New hires are often eager to look good among more experienced colleagues, so they're quick to raise a hand when there's an opportunity. Younger workers who are ambitious and want to be seen as contributors can have quick responses that are not helpful, Allgeier says. Better qualities to display: attentiveness and inquisitiveness. "You should really be feeling free to ask more questions," she adds. "This is especially true of people who are trying to make their mark." Young professionals sometimes feel that they will be judged if they've sat through a meeting without saying anything, Bennington notes. But a contribution needs to have a strong basis and foundation to be useful. "Sometimes you can be too eager," she says.

Similarly, employees who interrupt their boss or embarrass their boss in a meeting will quickly chip away at their reputations. "Make sure you understand the rules of behavior," says Roy Cohen, an executive coach in New York. "That's critical." It's crucial to have your boss's back when you're in a public setting. Even then, your loyalty should come across as thoughtful, not blind.

Relationships: It's easy for professionals to get caught up in their relationships with managers. For many, this is the most important factor in whether a job is worth sticking with. The downside of constantly nurturing your relationship with your boss is its effect on your relationships with coworkers. "I've noticed that new professionals coming into the workforce don't appreciate that their success is as dependent upon colleagues as it is upon their boss," Bennington says. When they have impressed their managers enough to get promoted, these workers often find that the colleagues they've jockeyed for position don't want to work under them. The promoted workers become lone rangers. "I think it's human nature that we want to be superstars and we want to be the best," Bennington says. "It's wonderful to have high expectations for yourself, but it can't come at the expense of the team."

Relationships are critical to actually establishing a reputation for yourself. Indeed, the only thing worse than a bad reputation is no reputation. Some professionals become generic. "They don't stand for anything in the workforce," Bennington says. "It's not so much that they've damaged their reputation, it's that they don't have one at all." Cohen, who's a master coach for the Five O'Clock Club and author of the upcoming book The Wall Street Professional's Survival Guide, says that workers can under-socialize. "There's a sense that if I work really hard, the work will speak for itself," Cohen says. Much of the time, it won't.

First and foremost, Cohen notes, people need to know what it takes to keep a reputation intact. "Then you know what could potentially damage it," he says.

Fired is the New Retired - The idiocy of axing older employees.

By Ellis Cose NEWSWEEK
Published Oct 29, 2009
From the magazine issue dated Nov 9, 2009

This may be the worst time in the last 60 years to be old and looking for work. Some 6.8 percent of workers over 55 are unemployed (not as bad as for younger workers, but still a historic high). You have to go back to 1949 to find employment stats nearly (but not quite) as bleak as they are now. The bad news does not stop there. On average, it takes employees over 55 roughly 33 weeks to find new jobs, nearly seven weeks longer than for younger workers, and nearly 13 weeks longer than it took just two years ago. Bad as things are, the Supreme Court has made them even tougher—at least for those who believe they are victims of age discrimination and are inclined to try to prove it.

The court's 5-4 ruling last June came in response to a suit filed by a demoted employee, Jack Gross, under the Age Discrimination in Employment Act (ADEA) of 1967. It was not sufficient, concluded the majority, to show that age was among the reasons for an employee's bad treatment; age had to be the reason. In his dissent, Justice John Paul Stevens called the decision "unnecessary lawmaking." The majority, he said, misread Congress's intentions. Last month, in introducing legislation to nullify that decision, Senate Judiciary Committee chair Patrick Leahy also accused the court of thwarting congressional intent.

At a Judiciary Committee hearing focused on recent Supreme Court workplace decisions, Jack Gross told his story. (The committee also heard from a former Halliburton employee who says she was raped by coworkers in Iraq but was denied the right to sue because she had unwittingly signed a binding arbitration agreement.) Born in 1948 in a small Iowa town, Gross grew up imbued with the value of hard work. As a schoolboy, he labored at numerous jobs despite the constant pain of ulcerative colitis. As an adult, he found work with Farm Bureau Life, an insurance company, and eventually became a vice president. But in his 50s, he was abruptly replaced by a younger woman. The company, he surmised, was systematically trying to weed out older workers. A jury found in his favor but an appeals court vacated the verdict. The case eventually made its way to the Supremes, whose decision "mortified" him.

The AARP was similarly disturbed—especially in light of statistics showing a 29 percent jump in age-discrimination complaints from 2007 to 2008. Dan Kohrman, senior attorney with AARP, concedes that the numbers don't necessarily prove a commensurate rise in age discrimination, but he insists they show something bad is going on. During hard times, he says, many employers resort to "crude practices" that drive older workers away. They may force supervisors to rank employees on subjective criteria—such as mental "flexibility"—that are essentially a license to discriminate. Or they generate paperwork alleging drops in performance that have no clear explanation.

Linda Barrington, an economist with the Conference Board, agrees that older workers are often stereotyped. Obesity," she observed, "is more of a health-care cost than age for those between 30 and 50." And older workers show every bit as much stamina as younger workers when called upon to put in long hours. Yet in all too many cases, employers see age as a much larger liability than it is.

Earlier this year, after another Supreme Court ruling made it harder for women to fight discrimination in pay, Congress passed the Lilly Ledbetter Fair Pay Act to restore rights many legislators assumed they had already protected. Congress ought to do the same for older workers, who should be given every legal weapon they need to fight discrimination. But even if that happens, age discrimination will not simply go away. Very few workers have the resources to bring a case to court. As Joanna Lahey, an economist with the Rand Corporation, has noted, "the majority of people who sue under the ADEA are white, male middle managers or professionals." And even if more people did have the financial resources to sue, many who are discriminated against don't have the smoking gun that will prove their case. They may just know the job or promotion they wanted went to someone else.

The larger problem, as Barrington points out, is how we tend to view people, the stereotypes we impose on workers of a certain age. It would be great if correcting that were as simple as changing a law. Instead, we face the more daunting task of changing ourselves.

Find this article at http://www.newsweek.com/id/220144 © 2009

10 Ways to Be Liked in Your Job Interview

by Jonathan Littman and Marc Hershon

No matter your resume and talents, if you mess up a job interview you won't get that position. In today's tough economy you need every possible edge. As authors of the new book, "I Hate People! Kick Loose from the Overbearing and Underhanded Jerks at Work and Get What you Want Out of Your Job," we see it as a simple equation: You want to be liked -- not hated.

Here are 10 simple things to do that will dramatically increase your chances: from wearing the right expression, to knowing what not to say, to never ever breaking a sweat.

1. Don't be a "smiley face."
Excessive smiling in a job interview is seen for what it is -- nervousness and a lack of confidence. A smiley-face person exudes phoniness, which will quickly be picked up by the interviewer. Instead be thoughtful and pleasant. Smile when there's something to smile about. Do a practice run in front of a mirror or friend.

2. Don't be a small-talker.
Your job is to be knowledgeable about the company for which you're interviewing. Random facts about last night's episode of "Dancing with the Stars" or your favorite blog will not get you the job. Never feel you have to fill an interview with small talk. Find ways to talk about serious subjects related to the industry or company. Pockets of silence are better than padding an interview with random babble.

3. Don't sweat.
You can lose a job by wearing an undershirt or simply a little too much clothing. Sweaty palms or beads on your forehead will not impress. You are not applying to be a personal trainer. Sweat will be seen as a sign of weakness and nervousness. Do a practice run with your job interview outfit in front of friends. The job interview is one place you definitely don't want to be hot.

4. Don't be a road block.
Interviewers are seeking candidates eager to take on challenging projects and jobs. Hesitance and a nay-saying mentality will be as visible as a red tie -- and seen as a negative. Practice saying "yes" to questions about your interest in tasks and work that might normally give you pause.

5. Don't be petty.
Asking the location of the lunchroom or meeting room will clue the interviewer into your lack of preparation and initiative. Prepare. Don't ask questions about routine elements or functions of a company: where stuff is, the size of your cube, and company policy on coffee breaks.

6. Don't be a liar.
Studies show that employees lie frequently in the workplace. Lying won't get you a job. In a job interview even a slight exaggeration is lying. Don't. Never stretch your resume or embellish accomplishments. There's a difference between speaking with a measured confidence and engaging in BS. One lie can ruin your entire interview, and the skilled interviewer will spot the lie and show you the door.

7. Don't be a bad comedian.
Humor tends to be very subjective, and while it may be tempting to lead your interview with a joke you've got to be careful about your material. You probably will know nothing about the sensibilities of your interviewer, let alone what makes them laugh. On the other hand, nothing disarms the tension of a job interview like a little laughter, so you can probably score at least a courtesy chuckle mentioning that it's "perfect weather for a job interview"!

8. Don't be high-maintenance.
If you start talking about the ideal office temperature, the perfect chair for your tricky back, and how the water cooler needs to be filled with imported mineral water, chances are you'll be shown a polite smile and the door, regardless of your qualifications. Nobody hiring today is going to be looking for someone who's going to be finicky about their workspace.

9. Don't be a time-waster.
At every job interview, the prospective hire is given the chance to ask questions. Make yours intelligent, to the point, and watch the person across the desk for visual cues whether you've asked enough. Ask too many questions about off-target matters and you'll be thought of as someone destined to waste the company's resources with insignificant and time-wasting matters.

10. Don't be a switchblade.
Normally the switchblade is thought of a backstabber, often taking credit for someone else's work. In an interview setting, the switchblade can't help but "trash talk" his former employer. If you make it seem like your former workplace was hell on Earth, the person interviewing you might be tempted to call them to find out who was the real devil.

Copyright 2009 Jonathan Littman and Marc Hershon, authors of "I Hate People!: Kick Loose from the Overbearing and Underhanded Jerks at Work and Get What You Want Out of Your Job"

Jonathan Littman is the author of "I Hate People!" and numerous works of nonfiction, including "The Fugitive Game," "The Watchman," and "The Beautiful Game." He is a columnist for Yahoo! Sports.

Marc Hershon is the coauthor of "I Hate People!" and a branding expert who helped to create the names for the BlackBerry, Swiffer, and many other influential products.

Celebrating 2-Years of Bringing People Together!

In July 2007 we started Direct Search Alliance to set a new standard in the "Recruiting for Recruiters" segment, which is largely made up of fragmented independent executive recruiters who are former industry professionals working on their own.

Leveraging best-in-class database management and communications technology, as well as the rapid growth of premier business information search engines and businesses-oriented social networking websites, we have built the largest confidential network of Staffing and Human Capital Industry professionals in North America.

How we provide this new standard is centered on making new and sustaining valued relationships with working professionals day after day. We might leverage "information technology" to create a platform from which we work, but what makes our approach truly unique to the industry is in our collective efforts to reach out to top performers directly by phone or with personal correspondence to develop relationships over time with industry talent, both broadly coast-to-coast and deeply within local markets.

We bypass the typical employment sites and find people who aren't looking for a job, but are interested in hearing about new opportunities and welcome a career partner with connections inside the top employers to work for.

In the Staffing & Human Capital Services Industry, we have multidisciplinary depth and breadth across Commercial and Professional Staffing, Place & Search, Outplacement, Human Capital Management Services and Outsourcing segments.

Our organizational mission is to represent, serve and inspire talented individuals in connection with business performance as well as career progression. We believe that it is people who drive business success, and it is our job to bring people together.

Join us in celebrating our anniversary. Cheers to our team: Leslie, Kisa, Craig, Lisa, Carrie, Jen, and Amy! A heartfelt thank you to our clients who have supported our growth with exciting and challenging opportunities, and sincere appreciation to our candidates who have brought us diverse skills and talents, making us proud and more knowledgeable.

5 common interview questions and how to answer them

by Marci Alboher, Working the New Economy, on Fri Jun 12, 2009

Several people wrote to me saying that whether an interview is on the phone or in person, there were several questions that they anticipate with dread. I’ve been collecting those questions and talking to some pros about how best to answer them. Here are the top five, with suggested answers. Of course, there are no right or wrong answers, only ways of thinking about answers that will get you to the next stage of the process:

What’s your greatest weakness?

It’s an interview cliche, but it still gets asked. The key is to come up with something that is truthful, yet doesn’t impact your ability to do the job, according to career coach and blogger, Miriam Salpeter. More important than what you identify as a weakness is the part about how you’ve overcome it. Salpeter offers this example: A computer programmer might say, “Speaking in front of very large crowds really scares me, but I’ve been working on becoming a better public speaker. I’ve joined Toastmasters, and I stand up in front of my mirrror, pretending there is a crowd.” It's a good one because public speaking is something most people are afraid of, and it is also not likely to be essential to a job as a programmer. One thing you should never say, says Salpeter, is that you are a perfectionist because no one wants to work with a perfectionist. If you want to know why, read this spot-on post by Penelope Trunk.

So tell me about yourself? (Also posed as “Why do you think you’re the person for this job?” “Why should we hire you?” “What distinguishes you from other candidates?”)

This is not an invitation to recite your biography. It is an opportunity to draw out the parts of your story that best sell you for the position. So if you were born and raised in Boston and are passionate about the city, that might a good topic for conversation in an interview for a marketing position with the Boston Red Sox. But it wouldn’t necessarily be worth mentioning if you were talking about a job in international banking. If you’re fluent in three languages, have worked overseas, and have parents who hail from outside the U.S., then those facts would be good ones to highlight in the interview for the international banking job.

Talk about a time you failed and how you recovered.

Since we all mess up from time to time, the important thing is that you choose something where you can demonstrate what you’ve learned from the experience. A classic example here would be a time that you took on too much responsibility or agreed to do something on an unreasonable timetable, according to career coach and resume writer, Chandlee Bryan. Your recovery could be as simple as the fact that you now feel comfortable raising concerns about what you can deliver on a given schedule.

What changes would you make to our company if you came on board?

This one can set you up to stumble in a variety of ways, according to Ford R. Myers, author of the new book, “Get the Job You Want Even When No One is Hiring.” "No matter how comfortable you feel in this situation, you are still an outsider, and don't know the inside story,” warns Myers. “Even if your suggestions are good, you might make them look like idiots, if they don’t see things your way. And if you say something that doesn’t align with the company’s culture, then you look like an idiot.” Myers recommends saying something like this: “I wouldn’t be a very good doctor if I gave my diagnosis before examining the patient. If I were hired, I’d take a very good look at what’s going on, speak to a lot of people. And after examining the entire situation, I would come to you with a proposal for your input, and collaboratively we would come up with a solution.”

Why are you returning to a field or a company you left?

The key with this one is to present your time away as a learning experience and focus on what you know now that you didn't understand before, says Chandlee Bryan. Say you were in banking, helping to evaluate companies for mergers and acquisitions and went for a stint to a startup. You’ll now be able to say that you understand the start-up mentality from more than just a balance street perspective. You might want to add that the time away helped you understand why you are more suited to working in a large organization than in a small one, or some other observation about the difference in cultures and why the one you left is a better fit for you.

For examples of more challenging interview questions along with sample answers, spend some time on Glassdoor.com’s interview section where people post real questions -- as well as other details about interview formats -- from real interviews. To gain full access to the interview section, you need to post information about an interview you went on. The site offers a range of questions -- from basic ones like the ones above, to some that will appeal to anyone who enjoyed studying for the SATs. This was apparently a question in an interview for an account manager Microsoft interview: “One train leaves Los Angeles at 15mph heading for New York. Another train leaves from New York at 20mph heading for Los Angeles on the same track. If a bird, flying at 25mph, leaves from Los Angeles at the same time as the train and flies back and forth between the two trains until they collide, how far will the bird have traveled?”

With Jobs Scarce, Age Becomes an Issue

by Dana Mattioli
Tuesday, May 19, 2009
provided by The Wall Street Journal

Age discrimination in the workplace has long been a concern for the 55-and-older set. In this downturn, however, younger workers may have as much to fear as their more-mature colleagues.

Employees in their 20s and 30s are finding themselves more at risk of a layoff, according to labor lawyers, as employers look to avoid age-discrimination lawsuits by adopting a "last one in, first one out" policy and turn to tenure as a means of conducting layoffs. In some cases, young, childless professionals say they feel they're being targeted in layoffs, while employees who have families to support are given special consideration.

While no age group is exempt from layoffs, younger workers seem to be shouldering a larger percentage of the burden, according to recent Labor Department figures. The unemployment rate for those between the ages of 25 and 34 was 9.6% in April 2009, up from 4.9% a year earlier. For those ages 55 and older, the unemployment rate was 6.2% in April 2009, compared with 3.3% a year earlier.

Wary of Lawsuits

While younger workers tend to earn the lowest salaries, making them the least-expensive workers to retain, companies are becoming wary of laying off older, better-paid workers. In fact, Gerald Maatman, co-chairman of the class-action litigation practice at Seyfarth Shaw LLP, which represents employers, says he has been fielding more inquiries about laying off younger workers than in years past, especially from companies in states like New Jersey and Michigan that have laws to protect workers as young as 18. Age-discrimination lawsuits brought by older workers can cost more than the salary of the worker who was laid off and can hurt the company's reputation, according to Andria Ryan, partner at Atlanta law firm Fisher & Phillips LLP.

"Younger people, in general are a lot less of a risk [for lawsuits] when you do a reduction in force," says Ms. Ryan. While most states protect employees 40 and older from age discrimination, only a handful of jurisdictions extend this protection to employees as young as 18, she says.

"Companies don't like [layoffs by seniority], but [they're] also the easiest to defend," says Gerald Hathaway, co-chairman of the business-restructuring practice group with employment law firm Littler Mendelson. "If you have a bona fide seniority system it's a defense for any type of discrimination," according to the law, he adds.

Seniority in Education

This is particularly true in the education field, where many colleges and schools are taking measures to protect tenured teachers and professors. David Schauer, superintendent of Kyrene Elementary School District No. 28 in Tempe, Ariz., sent layoff notices to 68 teachers in anticipation of budget cuts. The cuts target only first-year continuing teachers, most of whom are in their 20s, says Mr. Schauer. "My worst fear is that really good people will leave teaching," he says.

Nicole Ryan, a 24-year-old sixth-grade math teacher for Fox Lane Middle School, in Bedford, N.Y., received such a layoff notice. The notice was sent out to teachers and staff based on their seniority. So, despite strong performance reviews, budget cuts mean she may not have a job to return to in the fall. "I knew it was coming because, based on seniority, I was lower on the totem pole," she says. "It didn't make it any easier."

The emotional impact of layoffs can affect a manager's decision when it comes to choosing who gets the ax -- and that can also disproportionately affect younger workers. "It takes a tremendous toll on managers," says Mitchell Marks, a professor of organizational change in the College of Business at San Francisco State University. Mr. Marks says when layoff decisions come to a tie breaker, personal and family situations often come into play.

"I've had plenty of managers sit me down and say 'Joe's spouse just got diagnosed with cancer but Jane's spouse is an M.D.,' " says Mr. Marks of the explanations of how a layoff has been decided. The same decision-making process can occur when choosing who gets laid off between a single 20-something employee or, say, a 50-year-old employee with two kids in college.

Svetlana Gelman, 24, worked in the marketing department of a law firm until December when she was laid off. She feels strongly that her age and the fact that she doesn't have a family to support put her at greater risk before the layoff. Ms. Gelman says she was competing head-to-head with another employee with a child, who was hired a few months after Ms. Gelman and often would use her sacrifices as a parent to tout her dedication to the firm.

"The person was very tactical, she would bring the child in, spoke about him all the time and would say things like 'My child is sick but I'm still here,' " says Ms. Gelman.

And as work became more scarce and layoffs loomed, Ms. Gelman says she was let go while her colleague remained, despite the fact that Ms. Gelman earned less and often worked longer hours because of her co-worker's child-care responsibilities.

Staying Safe

Still, there are ways younger workers can go about safeguarding their jobs. High-maintenance attitudes typical of younger workers also make them more prone to the chopping block in a down economy, says Bruce Tulgan, author of "Not Everyone Gets a Trophy." Twentysomething professionals tend to demand flexibility, responsibility and high pay, he says -- all things that aren't going to be well-received in this environment.

"This is a really great time to come in early, stay late, dot your i's and cross your t's," says Mr. Tulgan. He says young employees should volunteer to do grunt work, take advantage of free certifications their companies offer and be compliant, rather than demanding.

Staying Valuable

Ms. Ryan, the attorney, says now is the time to make yourself as invaluable to a company as possible. She recommends cross-training in another department, learning as much as possible about different areas of the company and expressing a willingness to relocate to less desirable locations (something those with families often can't do).

You might also try to align yourself with someone in senior management. This could be in a mentor relationship or as a volunteer on a big project a manager is working on. Although executives are busier these days, they often view being asked to mentor as a compliment, says Mr. Marks. And if it should come to layoff decisions, "It doesn't hurt to have someone in the executive conference room on your side," he says.

Win Friends and Expand Your Network

by Caroline Levchuck

Do you freeze when someone invites you to a networking event? Do you groan at the mere mention of the word networking?

Networking isn't about artificial settings or immediately asking someone at a professional event for a job. Rather, in the truest sense of the word, networking is about friendship and communication.

Your family, friends, and neighbors, and current and former coworkers are all part of your natural network. So is everyone you stay in contact with and show an interest in.

Reach Out and Touch Everyone

To have a friend, you must be a friend.

And to have a robust natural network filled with friends, you've got to be a thoughtful friend. This means remembering people's birthdays and other important occasions. It means giving kudos for their accomplishments. It means sending thank-you notes for referrals or favors you receive.

It also means staying in regular contact through emails, phone calls, and get-togethers. Each week, set a goal to send one friendly unsolicited email to someone who's in your network (or someone you'd like to be in your network). Also, make at least one personal phone call a week to another individual. Finally, at least once a month, arrange to meet someone in your natural network for lunch, cocktails, or just coffee.

If none of this comes naturally to you, make it a priority by putting each obligation on your to-do list.

You Wanna Be Starting Something

A great way to connect with people and, yes, network, is at an event. But rather than attending yet another formal-but-worthless gathering, get people together informally, and for fun.

Start a weekly poker game. Start a book club with coworkers. Start a cooking club. Start a band.

Have a dinner party or a backyard BBQ. Invite your guests to each bring another friend who's not part of your immediate circle.

Arrange a potluck lunch at the office. Initiate a walking group with coworkers during the day. Spearhead a company outing or fundraiser.

Initiating group activities allows you to network organically while having fun.

Oh the Places You'll Go

Joining is as important as initiating. What are your natural interests? Follow them to expand your natural network.

Do you like to golf? Rather than playing with your usual partner, walk on to a course as a single and play with a threesome. You could make three new friends -- and add three new members to your network.

Have you always been interested in pottery? Or learning sign language? Take a course after work. You'll be with a group of like-minded folks from all walks of life. Odds are at least one or two will wind up members of your network.

Joining a gym, a special interest group, or getting involved with local politics are all great ways to meet new people and make new friends.

Become the Ultimate Connector

One of the best ways to be a good friend and great natural networker is to become a connector.

Rather than focusing on how people in your network and new friends can help you, focus on how you can help them. Keep your ears open when someone says they're looking to break into a certain industry or they're seeking someone with specialized knowledge. Who in your network can help? Who in your network would benefit from such an opportunity?

Becoming the ultimate connector may not bear immediate fruit for you and your professional ambitions. But when you need it, you will have a flourishing network to lend you a hand.

9 Recession-Proof Careers

Despite the economic downturn, these careers are still growing.
By Cathie Gandel and Hilary SterneAdditional reporting by Neena Samuel and Kathryn M. Tyranski

These industries project promise—and jobs—for the future, according to the Bureau of Labor Statistics and the Occupational Information Network database.

1. Education
Math and science teachers will be in demand as the U.S. struggles to compete with other countries in engineering, technology, and medicine. A growing immigrant population means more English-as-a-second-language classes will be needed.

Postsecondary teachers - Median salary: $56,120 Education: bachelor's degree and often a master's or doctorate

Teacher assistants - Median salary: $21,580 Education: some post-secondary education or vocational training

Educational, vocational, and school counselors - Median salary: $49,450 Education: secondary education, associate's, bachelor's, or master's

2. Energy
Some of the jobs in this field are the result of projects started a year or more ago. But the real boost will come from the new administration's commitment to a more efficient national energy system. "Growth of energy consumption around the world will keep this sector strong," says Laurence Shatkin, coauthor of 150 Best Recession-Proof Jobs.

Power plant operators - Median salary: $56,640 Education: vocational training and several years of on-the-job training

Insulation workers - Median salary: $31,280 Education: secondary education and vocational training

Electrical power-line installers and repairers - Median salary: $52,570 Education: vocational training and several years of on-the-job training

3. Environment
Green is getting the green light in a nationwide push to make homes and office buildings more energy-efficient and to develop alternative energy sources (solar, wind, nuclear) as well as fuel cell technology. "Anything involved with wind power, either the design or related products, will be big," says Laurence Stybel.

Environmental scientists - Median salary: $58,380 Education: master's

Environmental engineers - Median salary: $72,350 Education: bachelor's

Hydrologists - Median salary: $68,140 Education: master's

4. Financial Services
Rising from the ashes of a very bad year, financial services have a bright future. Corporate America's wretched excesses mean more government regulation. Workers who are retiring will need advice on how to make their money last. Small businesses may outsource accounting services. As we get to the middle of the recession, there will be a wave of mergers and acquisitions, Stybel predicts. "People with experience in managing the process-corporate attorneys, investment bankers, and accountants-will be in demand."

Financial advisers - Median salary: $67,660 Education: bachelor's

Accountants and auditors - Median salary: $57,060 Education: bachelor's

Sales agents (securities and commodities) - Median salary: $68,430Education: bachelor's

5. Government
More than half a million federal employees will retire by 2016, leaving open positions at agencies from the CIA to AmeriCorps to NASA. There will also be opportunities at the state and local levels. "In addition to police work and homeland security, government inspects and regulates many industries," says Shatkin. "Workers can sometimes capitalize on their experience in an industry by moving into a regulatory job."

Government property inspectors - Median salary: $48,400 Education: vocational training, associate's or bachelor's

Immigration and customs inspectors - Median salary: $59,930 Education: bachelor's

Urban and regional planners - Median salary: $57,970Education: master's

6. Health Care
Health care pops up at the top of just about every list of hot careers. All of us are getting older and living longer, sometimes with chronic health conditions. What's more, health insurance practices may undergo a radical revision during the Obama administration, which has announced plans to address three central issues: coverage, cost, and quality of care. "Health care is a growing industry," says Bettina Seidman, "and not just for health care professionals. There will also be jobs for secretaries, accountants, and administrators."

Registered nurses - Median salary: $60,010Education: associate's or bachelor's

Dental assistants - Median salary: $31,550Education: secondary education, plus a few months to one year of on-the-job training

Medical records and health information technicians - Median salary: $29,290 Education: associate's

7. International Business
Corporations, consulting firms, nonprofits, and even governments are going after global markets. People with international expertise, foreign-language skills, or a willingness to move abroad will be in demand. "The global economy is only going to grow," says John Challenger. "U.S. involvement will expand, short and long term."

Interpreters and translators - Median salary: $37,490 Education: bachelor's

International management analysts - Median salary: $71,150 Education: bachelor's or master's

Market research analysts - Median salary: $60,300 Education: bachelor's or master's

8. Law Enforcment
International terrorism makes daily headlines, and fear of financial insecurity is matched only by concern for our physical safety. "Crime doesn't go down in a recession," says Shatkin. "It may even increase."

Probation officers - Median salary: $44,510 Education: bachelor's

Court reporters - Median salary: $45,330 Education: postsecondary vocational training

Paralegals - Median salary: $44,990Education: associate's degree in paralegal studies

9. Technology
New uses of technology in services and products like electronic health records mean that this sector will continue to be strong. "We have just begun to use the Internet as an entertainment medium in publishing, music, and film," says Peter Weddle.

Computer systems analysts - Median salary: $73,090 Education: bachelor's

Network systems and data communications analysts - Median salary: $64,600 Education: bachelor's

Computer, ATM, and office machine repairers - Median salary: $37,100 Education: high school or vocational training

And We'll Always Be Looking For..."Think of basic human needs, the things we can't do without," says Shatkin. They provide what he calls "little islands" of employment in this economy. For example, he says, we will always need sewage and water treatment. Challenger says the food industry is a core area: "People have to eat, and the global population is increasing."
In a down economy, people don't buy new cars—they repair their old ones. People turn to their clergy for comfort. Funeral directors will always have jobs. And since pets are very much a part of the family, veterinarians and veterinary technicians will continue to be in demand.

Season's Greetings

To our Client and Candidate Business Partners and Friends, all of us at Direct Search Alliance extend our sincerest best wishes for a happy Holiday Season.

May the New Year bring optimism, innovation, the coming together of talented people, support from colleagues and leadership, aspiration to overcome difficulties, and the power to make the best of trade and industry in the marketplaces we serve.

Teamwork brings everything together.

2009, a time to hope for peace and think green. A time to step it up in the face of adversity. A time to renew the spirit of service and go to work.

Employment Situation

It's official: the U.S. economy is in a recession. The Business Cycle Dating Committee of the National Bureau of Economic Research announced last week that, after six consecutive years of healthy growth, the U.S. economy peaked in December 2007. "The peak marks the end of the expansion that began in November 2001 and the beginning of a recession," the committee stated.

Employment is one of the primary measures NBER uses in tracking the economy, and it noted that U.S. payrolls peaked last December and have declined every month since.

Historically, temporary and contract employment drops precipitously during recessions. In the last recession, for example, staffing employment began to fall several months before the recession actually began. Over the course of a year and a half, the industry lost 29% of its jobs, according to the quarterly ASA staffing employment and sales survey. In year-to-year comparisons of employment data during that period, there were four consecutive quarters of double-digit rates of decline.

So far in this recession, the pattern has been different. Unlike with previous recessions, staffing employment remained relatively unchanged for 10 months. For example, staffing employment declined only 2.5% from the first quarter through the third quarter of this year, according to the ASA employment and sales survey. And the ASA Staffing Index, which measures changes in temporary and contact employment, had been flat for most of the year, until it started showing sustained weekly declines in late September.

The November employment situation report from the U.S. Bureau of Labor Statistics suggests that precipitous declines in employment may now be upon the staffing industry. How long those sharp declines persist will depend in part on how long the recession lasts.

This recession is already longer than the last one. The 2001 recession lasted eight months. The U.S. economy, according to NBER, is currently in the 12th month of contraction. Until now, there had been 10 recessions since World War II, and they lasted an average of 10 months each. The longest recession in that period, in 1981–82, lasted 16 months. Even if this recession becomes the longest since World War II, it is probably more than half over. Many economists predict that the economy will begin to pull out of this downturn by the middle of next year.

Steve Berchem
Staffing Week December 8, 2008
American Staffing Association

Market Conditions Change - Good Advice Doesn't

SPECIAL REPORT

'Greatest economic challenge'
Obama sets sights on economy - vows to confront global financial crisis
NEW YORK (CNNMoney.com) -- President-elect Barack Obama said Friday that the United States is "facing the greatest economic challenge of our lifetime."

The economy ranked as the top concern among voters. The issue...Jobs.

Layoffs and hiring freezes announced by Companies in the broader economy can ripple throughout the Staffing Industry by causing management to cut back on their costs by "making do" with less staff, and this can make it harder for these companies to maintain market share, fueling the ongoing decline in revenues and profits.

Given the weak labor market, only the most skilled, talented and motivated employees will uncover and leverage opportunities to contribute. The economy may be weak, but it is not without prospects.

Staffing Industry employers might be well served by taking a hard look at the capabilities of their employees and how they are deployed. To preserve a place in the market and prosper for longer term benefit, only the best and brightest should be "on the team," so to speak, in revenue generating assignments.

Tolerating mediocrity is risky. Finding talent is difficult with the unemployment rate increasing. As the numbers of candidates on the market increases it becomes increasingly difficult to “separate the wheat from the chaff” and choose the people that are of high quality from a group of mixed quality.

Does it make sense then to continue to employ the services of a search firm to find talent for your organization? Consider that a professional executive search firm is in constant contact with candidates. This “constant contact” is with “passive” candidates who, when facing economic instability, are more likely to entertain a new opportunity if presented by a known, trusted advisor.

The bottom line, great people are hard to find in even the best “employer's market” circumstances, and only great people are a good investment when resources are dear. An investment in a search fee pays dividends when a new employee not only joins your organization, but contributes with the high level of skill, talent and character commonly found with employed “passive” candidates who “fly under your radar.”

We can help make an investment in finding and hiring talent produce sustaining, material results. Recognizing that in times like these, cost is a factor, we are offering cost-savings options to initiate the search for top talent.

1. Stretch Your Budget with Extended Payment Terms
Have the option to make that critical hire in the near-term and spread payment over time. This "layaway" plan allows you to manage the impact on your budget and begin to realize a return on the investment in talent before making the full investment. Pay in 3-equal payments after the start date: 10-days, 45-days and 90-days.
Extended payment terms do not apply with any other discounts.

2. Take advantage of our Search Sale
Make a hire and receive 25% off the search fee. Even in a challenging economic market, customer-facing, revenue-generating and leadership talent are essential. If you have to make that one great hire, make it at a deep discount.
25% off applies only with standard payment terms of net 10-days.

3. Choose the Best of Both Time & Money
Focus on your core business and let us find you a top performer. Take a 15% discount off the search fee, pay only half the fee 10-days after the start and hold on to the balance for 60-days. Manage your cash and benefit from revenue-producing productivity.

Direct Search Alliance is a Search and Talent Consultancy specializing in the Staffing, Professional Services and Outsourcing Industries. I invite you to visit our website and blog to learn more about our company. Click the links below to download online brochures.

The upside of recession

Instead of cutting back and cowering, why not see it as an opportunity?

COMMENTARY
By G. Michael Maddock and Raphael Louis Vitón
BusinessWeek.com
Tues., March. 18, 2008

Pop quiz, hot shot: What do MTV, Trader Joe's, and the iPod have in common? Yes, of course, they're all now ubiquitous and make our lives much more agreeable.

But to us, the most interesting thing about all three is that these great brands were born during recessions. (Trader Joe's: 1958; MTV: 1981; iPod: 2001, if you are scoring at home.)

And therein lies a point everyone seems to be forgetting in the midst of the current economic slowdown. If handled correctly, a downturn can be a good thing for your company. It can give you the opportunity — and the funds — to innovate and get a substantial leg up on the competition. But only if handled correctly.

It is never going to happen if your company — or your department — goes into the recession saying, "We have to tighten our proverbial belts; let's cut spending 22.73% across the board." People are going to be demoralized. And even worse, that is what most firms are doing, and you are never going to gain a competitive edge doing the same thing as everyone else.

A catalyst for innovation
Cutting across the board is the coward's way of dealing with a downturn. It assures that no one is going to yell — how could anyone possibly object to sharing the pain equally — and it gives the timid a built-in excuse to fail. ("Gee, I know no one liked our new product, but they slashed our budget 22.73% right before launch, so, it wasn't my fault.")

But suppose you use the recession not as an excuse or a reason for hiding under your desk but rather as a catalyst for innovation? Instead of cutting everything by 22.73%, why not see the downturn as a chance to whack 90% (or the whole darn thing) out of stuff that isn't working well?

Cutting off funding to your laggards would free up a lot of money to back the one, or possibly two, big ideas you have been working on, ideas that have a chance to become breakthrough brands. If you want to be less aggressive, you could place more resources behind the existing ideas/programs/products that are already working well.

A two-pronged approach
Two key assumptions are necessary to make this possible: First, you should already have in a place a solid strategy, one that has identified your company's competitive advantage, so you know where to place your relatively big bets. If you don't have a sound strategy, you are at a huge disadvantage. And two, it assumes you have the intestinal fortitude to react to the recession in a way that is not like everyone else.

It is never going to happen if your company — or your department — goes into the recession saying, "We have to tighten our proverbial belts; let's cut spending 22.73% across the board." People are going to be demoralized. And even worse, that is what most firms are doing, and you are never going to gain a competitive edge doing the same thing as everyone else.

If you are the chief executive officer, you can make this gutsy call on your own — assuming, of course, you get the board to go along. The rest of us probably need to take a two-pronged approach.

First, when the word comes down from on high that you need to belt-tighten, go through the usual drill. Explain you probably can fly everyone in for a meeting three times a year instead of four, and why you can get by with 12 people in the department as opposed to 13.

Increase advertising while others cut back
But then go to your boss, and say, "Instead of dealing with the need to cut like everyone else, why don't we use these hard times as an opportunity," and then outline how you plan to create an MTV, a Trader Joe's, or an iPod of your own, complete with an aggressive launch timeline to ensure it is firmly established in the marketplace when the recession ends.

As Harvard Business School professor John A. Quelch noted recently, "It is well documented that brands that increase advertising during a recession, when competitors are cutting back, can improve market share and return on investment at lower cost than during good economic times."

Time to attack
You can also point out that what you are advocating will leave your company perfectly positioned once the recession ends. While your competition is withdrawing, you will be charging ahead, taking market share. Maybe neither argument will carry the day. But if it does nothing else, this kind of innovative thinking gives the boss another reason to keep you around, no small thing when the phrase "reducing headcount" is in the air.

Recessions by definition are temporary. Great companies and great executives don't abandon their growth strategies in light of temporary setbacks. They attack aggressively, while everyone else is pulling back.

G. Michael Maddock is founding partner, and Raphael Louis Vitón is president, of Maddock Douglas, a company that invents, brands, and markets products "for companies driven by innovation."

Copyright © 2008 The McGraw-Hill Companies Inc. All rights reserved.

Barack Obama Becomes the 44th U.S. President

The economy ranked as the top concern among voters who cast their ballot for Barack Obama, elected President Tuesday night.

The issue...Jobs.

A total of $100,032,604 was spent to broadcast 52 ads related to the presidential campaign on the issue of jobs from April 3 to Oct. 27, 2008, according to statistics compiled by Campaign Media Analysis Group, which tracks political advertising expenditures.

Layoffs and hiring freezes announced by Companies in the broader economy can ripple throughout the Staffing Industry by causing management to cut back on their costs by "making do" with less staff, and this can make it harder for these companies to maintain market share, fueling the ongoing decline in revenues and profits.

Given the weak labor market, only the most skilled, talented and motivated employees will uncover, discover and leverage opportunities to contribute. The economy may be weak, but it is not without prospects.

Staffing Industry employers might be well served by taking a hard look at the capabilities of their employees and how they are deployed. To preserve a place in the market and prosper for longer term benefit, only the best and brightest should be "on the team," so to speak, in revenue generating assignments. Tolerating mediocrity is risky. Finding talent is difficult with the unemployment rate increasing.

We can help make an investment in finding and hiring talent produce sustaining, material results.

Direct Search Alliance was established by Staffing Industry leaders to provide an alliance between America's best employers and executive, management and professional people already successful in their role and area of specialization.

Our organizational mission is to represent, serve and inspire talented individuals to nurture and propel business performance.

Talent Surplus – Not!

The U.S. Department of Labor reported that year-to-date totals of layoff events (12,542) and related initial claims (1,274,765) in 2008 were the highest January-August totals since 2003. Over the year, jobless rates were up in 47 states and the District of Columbia and down in 3 states. The national unemployment rate rose to 6.1 percent in August, 1.4 percentage points higher than a year earlier.

Does this mean that the scarcity of talent has become less and talent is readily available for the few openings employers have come up in this uncertain economy? To answer this question, first answer these questions:

1. With declining revenues and fewer opportunities on the horizon, is every employee’s contribution even more important to the success of your business and to justifying the role in your organization?

2. If you have made reductions in staff, have you considered performance as one of the deciding factors respecting who to let go, and released the lesser producing employees first?

If you answered yes to either question, take pause as you contemplate hiring from the pool of available “active” candidates. Likely, these candidates are “first wavers” who in a robust economy “flew under the radar” and now find themselves “redundant” in an economy that requires top talent to produce results. This doesn’t mean all unemployed or job-seeking candidates are bad or mediocre, but for many it is indeed the fact.

As the numbers of candidates on the market increases it becomes increasingly difficult to “separate the wheat from the chaffe” and choose the people that are of high quality from a group of mixed quality.

Does it make sense then to continue to employ the services of a search firm to find talent for your organization? Consider that a professional executive search firm is in constant contact with candidates and hiring managers across the segments in which they specialize. This “constant contact” is with “passive” candidates who, when facing economic instability, are more likely to entertain a new opportunity if presented by a known, trusted advisor.

The bottom line…great people are hard to find in even the best “employer's market” circumstances, and only great people are a good investment when resources are dear. An investment in a search fee pays dividends when a new employee not only joins your organization, but contributes with the high level of skill, talent and character commonly found with employed “passive” candidates who “fly under your radar.”

Starting a New Job

So you finally made it to your new workplace. Now take a deep breath and walk in with a smile on your face. Keep your head up and remember to make eye contact. Be polite and friendly to everyone you encounter, whether it's the receptionist or the mailroom clerk, your colleagues or your new boss. Introduce yourself to those you meet and remember that it's okay to ask questions. People generally like to help others and it usually makes them feel good about themselves.

While it's okay to hold onto some of things you learned in your previous jobs and use that knowledge in your new job, remember that every workplace has it's own way of doing things. Your first few weeks or even months on a job is not the time to change the way things get done. Do not utter these words: "That's not how we did it at my old company." Your colleagues will just be thinking this: "Well, you're not at your old company and if you liked it so much why didn't you stay there."

Here are a few more tips to consider when starting a new job:

Tone down the star quality

It's natural to want to impress your co-workers by sharing all of your terrific ideas right away. Resist that impulse.

Most colleagues will be threatened by your new ideas and will reflexively shoot them down.
Why? Because a) they're new ideas, and b) they're yours.

Remember, your co-workers thought they were doing pretty well before you showed up.

Instead, win over your new officemates by simply doing the job you've been assigned to do as well as you can. Then pick out some easy wins, small accomplishments that won't ruffle anyone's feathers but will further demonstrate your competence.

Maybe there's a nagging problem that everyone means to fix, but no one ever gets around to doing it.

There's your first job. Get a couple of minor accomplishments under your belt, and you'll earn your office's trust. After that, your ideas will be judged on their merits, not on who's proposing them.

Don't be Mr./Ms. Personality

Start slow when you're developing relationships. At the outset, respect is more important than friendship.

Be pleasant, be polite - but check your ebullience at the door. You don't get to make jokes for a while or spout off at meetings - gregariousness in a newcomer can be off-putting. It smacks of trying too hard.

Let your work speak for you. After a few weeks, you'll have built up enough good will to let your true self shine through. Get the inside scoop

Here's the challenge: You want to learn the culture of your new workplace - how things are supposed to work and how they really work because of the idiosyncrasies of co-workers - as quickly as possible, but you don't want to come across as prying.

Start by figuring out which people seem to be plugged in. Then approach them with simple questions about process ("How does Ms. Jones like to be kept informed about Project XYZ?"), steering clear of questions about personalities ("What's Ms. Jones really like?").

Chances are good that knowledgeable co-workers will pepper their responses with both types of info ("Send updates by e-mail, and keep them short - Jones is a real cut-to-the-chase type").

This way you get the information you need without looking like you were angling for it.

Know your boundaries at work

The border separating professional and personal relationships isn't easy to patrol, especially at smaller, informal offices. But conversational boundaries help to determine the reputation of an employee and staff. Simply put, boundaries preserve integrity.

Whether you're a principal, manager or rank-and-file employee, taking the following advice will help to ensure that conversations with co-workers never distract from a productive, positive workplace.

Beware of feeling informal. There's generally no clear rule about where to draw the line, so a good rule of thumb is to avoid issues that might make someone uncomfortable. Such topics of conversation may include romance, physical appearance, health, race, religion and personal finance.

Refrain from gossip. Remember: Those who talk to you about others will also talk about you to others.

Most gossip and other inappropriate conversations occur in places that feel informal, such as elevators, hallways and bathrooms or off-site like parking lots, restaurants. But co-workers should never get the false sense of security that they're off duty in these locations.

It's better to pretend your personal microphone is always on. Don't say something if you don't want it heard or repeated.

Forge office friendships with care. When you're at the office for around 2,000 hours a year, you're bound to develop friendships with co-workers. Some may become confidants with whom you share personal details.

Make sure you know and completely trust this kind of co-worker friend. It's a risk any time someone has knowledge about details you don't want to make public, particularly if co-worker friendships fizzle.

Expect boundary differences. The workplace not only combines people of different backgrounds, ages, talents and skills but also folks of different boundary types.

People with "overdeveloped" boundaries often are brash and don't notice they're sharing too much information, while people with "underdeveloped" boundaries often believe it's not OK to protest such communication.

Getting along at work is often a matter of being flexible and willing to compromise. It's also important to be tolerant of individual differences."

Employ tact. If you have a problem with a co-worker, address what you can do to solve it. Talk to the offending person directly and privately. If a co-worker says something that offends or upsets you, try to respond instead of react.

Talking behind someone's back makes the situation worse. Choose a neutral place away from your work area, such as over lunch or in a quiet area during a break.

Give 'em something to talk about

You don't have to be on your own for long. Determine who the influential people are (they are usually the ones whose opinions other people quote), and find a reason to work with them.

Get on their good side (by being competent, pleasant and professional), and you may find that a whole lot more people have started to warm to your presence.

Think of it as the workplace equivalent of a force multiplier. Get other people to toot your horn. Buzz created by others is far more valuable than buzz you drum up yourself. Ask for help, then take charge

Ask questions when you need information to complete an assignment. It's much preferred that employees admit not knowing something and show initiative in learning it rather than costing time and money by struggling with it on their own.

But asking repeatedly gets annoying. Most managers say they valued someone who can take orders and execute them well without having to be told repeatedly what to do.

What is welcome, however, is the employee who is proactive about figuring out what needs to be done and then doing it. One of the biggest mistakes new recruits can make is to assume that when they have nothing to do that there is nothing to do.

Know the boss

Whether you love or hate your managers matters less than whether you know what they value and what you can do to make them successful.

You need to take initiative to find out what's important to your boss and organization. Your value as an employee is measured by your showing results valued by your organization.

Few bosses are consistent about giving helpful feedback. And often they won't express their displeasure with your performance until it's too late. So, said Hollander, it's okay to say to your boss early on, "it would really help me if you could tell me when you're happy or unhappy with my work."

Cultivate good relationships

Good performance is just one part of your success at work. How you get along with managers, colleagues and subordinates is another.

Perception of performance is often colored by the quality of your relationships. Act like you're running for office. You'll need a vote from everyone. (But please ... don't act too much like you're running for office. There's nothing worse than glad-handing politicians with visions of poll numbers dancing in their heads.)

Humor is a big plus, but only if you have a good sense of when to use it and when not to.

Showing respect helps, too. A boss who acts friendly and casual does not mean to imply that “anything goes” and that you don't need to treat him or her with the proper respect.

And, don't skip the deodorant. Be well groomed, even if casual.

Don't watch the clock

This is not the time to work 9 to 5. Try 8 to 6. There's plenty of time to slack off later in life and the boss will take note.

If you have to stay a little late to meet a deadline or pull some hours on a weekend without being asked, it shows your commitment. It shouldn't be routine without compensation, but here or there it can get noticed.

It goes without saying, do not arrive late, be absent or ask for time off in the first 100-days of employment.

Listen…are you ringing the cash register?

It is easy to get distracted by a “to do” list filled with B, C and D priority items to “clear the way” to concentrating on the A priorities, like driving revenue. The fact is, all lesser pressing items somehow take care of themselves when revenues are rapidly increasing.

Even if pending A priorities seem insurmountable, tackle each top priority items during prime time work hours and chip away, move the ball downfield and press through every day. Save email, administrative and "catch-up" work for after hours.

Instead, reach for the sales opportunity first and make growing, contributing and developing promising new avenues to drive your new organization’s top-line, PRIORITY ONE.

Managing Middlescence

Key ideas from the Harvard Business Review article by Robert Morison, Tamara Erickson, Ken Dychtwald

Burned out. Bottlenecked. Bored. That’s the current lot of many midcareer employees—those 35 to 54 years of age. Thirty percent of these middlescents work 50+ hours per week, while only 33% feel energized by their jobs. And many lament that their workplace offers few opportunities to try new things.

If your company’s like most, midcareer managers and employees make up half your workforce. Neglect their discontent, and you risk losing valued performers who seek exciting work elsewhere. This is a dangerous development—considering the brain drain that’ll soon hit when the vanguard of baby boomers retires. Disaffected middlescents who stay because they need the money take an even worse toll: Their lack of energy, innovation, and focus erodes your firm’s productivity.

How to avoid these losses? Tap into your middlescents’ hunger for renewal by helping them launch into new, more productive, more meaningful roles and careers. Fresh assignments enable middlescents to acquire new skills. Job changes help them develop new specialties. And training expands their business knowledge and stokes their desire to learn more.

You’re probably already using such simple and inexpensive career revitalization techniques on your stars. Extend them to all your midcareer employees: They’ll reward you with renewed commitment and productivity, as well as reduced replacement costs—immediately.

The Idea in Practice
Use these strategies to revitalize middlescents’ careers:

Fresh Assignments
Offer new assignments in different locations or parts of your organization to leverage middlescents’ existing skills and contacts while helping them acquire new ones. General Electric taps experienced managers to integrate new acquisitions—giving them a change of scene and bringing to bear their extensive organizational know-how.

Career Changes
Provide attractive internal career changes to help middlescents develop new specialties. Early in his 30+ years with Pitney Bowes, Dave Nassef served as a factory personnel manager and then marketer. When the company centralized HR, he was one of the few HR managers with manufacturing and marketing experience. At 40, he took on HR responsibility for half the company. Nassef’s additional careers within Pitney Bowes include corporate ombudsman and company representative in Washington.

Mentoring
Encourage middlescents to mentor less-seasoned employees. Your midcareer managers will relish giving back to their organization and making new social connections in the workplace. At Intel, a companywide employee database tracks skills attained and needed and matches employees with mentors—even if they’re in a different country. Both mentors and protégés take classes to learn ways to maximize the mutual benefit of their relationship.

Fresh Training
Don’t assume your middlescents don’t need training. Provide brief introductions to new business areas to expand their perspectives and trigger their interest in learning more. Use refresher courses and in-depth education to help them strengthen or develop their skills. The U.K.’s National Health Service is responding to a chronic nursing shortage by training seasoned aides to become nurses.

Sabbaticals
Provide paid sabbaticals: They cost less than replacing disaffected middlescents, and most people return from sabbaticals more committed than ever. At Wells Fargo, employees with five or more years of service and qualifying performance ratings can work in community service settings of their choosing for up to four months while receiving full pay and benefits. One employee traveled to Armenia to help women establish businesses. The company reaped good publicity, and the employee returned to work highly energized and recommitted.

Leadership Development
Just because midcareer workers are older doesn’t mean they don’t aspire to higher roles. Give them access to leadership development programs to rejuvenate them and stock your leadership pipeline. Health insurer Independence Blue Cross has put one-third of its top 600 people—most of them middlescents—through a leadership program. It includes a weeklong session at the Wharton School, individual coaching and career planning, and work on important business projects.

Copyright 2006 Harvard Business School Publishing Corporation. All rights reserved.

Motivation Tips for Success

So the economy is a bit down, orders are slowing down and the pressure is on to meet your revenue goals. Strategizing with your sales team is certainly a good idea. Coming up with creative ways to motivate your sales team is definitely the right way to go. The right amount of nudging might just be what a crestfallen sales person or recruiter might need reinvigorate and start their efforts anew.

Many people and companies think that the only method of motivating sales people is to give them an opportunity to make more money. Salespeople are certainly motivated by money, but other factors come into play. You need to take some of these factors into consideration when working to motivate your sales people.

When trying to motivate sales people it is important to insure that your salespeople understand the vision of the company. Whether you are an individual selling on your own, or you are motivating sales people in a large sales force, it is important that salespeople are able to move toward an empowering vision. The head of the company (or you, if you own the company) must have a strong vision and communicate it to the sales people in a clear and concise manner.

Another important factor in motivating sales people is the culture of the company or organization. Sales people are often motivated by being part of a very strong and a very well understood cultural environment. The vision for the culture of the company must be clearly communicated and demonstrated from the top of the company. If sales people are clearly involved in the company’s culture, it will motivate them more than big paychecks.

Sales people are also strongly motivated by recognition. Public recognition can be a very powerful motivator for sales people. In my company, we motivate our sales people by giving them recognition at events that the whole company attends. This type of recognition can be very powerful in motivating sales people and making them feel more connected to your company.

Regardless, at the end of the day, all motivation is essentially self-motivation. Here are seven very practical, easy-to-follow and helpful self motivation tips and techniques you can use and share to withstand even the most difficult times:

1. Identify and Set Short-term Goals That "Move the Ball” in the Right Direction
Figure out your most pressing and specific goals - reaching established budgets or recovering recent business milestones may seem too far reaching. Focus energies on immediate action and outcomes - once achieved, then celebrate progress and set new objectives. Set, achieve, celebrate and repeat.
2. Create Realistic Timelines
The next logical step is to create deadlines. Even if they are not exact, it gives you a rough timeframe and helps you keep your eye on the prize.
3. Make a Plan
Now that you have your goals clearly stated and timelines appointed, there must be a plan of action for how you will get it all done.
4. Overcome Procrastination
Many people have a hard time with self motivation simply because of their bad habit of procrastination. A major cause of procrastination is usually just feeling overwhelmed, which keeps you from beginning. A buddy-system or networking venue may help coworkers help each other stay motivated.
5. Accept Obstacles
On the road to completing your goals, you will undoubtedly come across obstacles. Though challenges can cause people to lose motivation and quit, if you learn to see them as your teacher, the obstacles will begin to work for you rather than against you.
6. Positive Attitude
Envision yourself reaching goals, even if they are only for the end of the day. As Henry Ford once said, “If you think you can or think you can not—you are probably right.” A positive attitude almost always breeds positive results, but a negative attitude will do just the opposite.
7. Enjoy yourself
Finally, enjoy yourself. While this tip may seem more common sense than other self motivation tips, it is essential.

Times are getting tougher, and you don't want to lose your A players for sure – especially during a slowing economy. There is always need for top talent in a weak economy. When times are hard and average performers are not doing so well, staffing firms seek good performers to weather the downturn.

Managers’ Survey: Interviewees Flunking Etiquette 101

The Find: 59 percent of hiring managers say that job candidates’ manners have deteriorated in recent years.

The Source: A recent survey from Vault.

The Takeaway: With a plethora of sources of advice for interviewees, it seems like, by now, every job seeker should know the interview etiquette basics. But when Vault surveyed over 150 hiring managers, they uncovered a multitude of interview sins. Even that most covered principle of job hunting–dress the part– is often overlooked (or misinterpreted). A full 87 percent of hiring managers have had candidates show up dressed inappropriately. But hiring managers encounter more extreme behavior problems as well:

26 percent have had interviewees answer their cell phones during the interview
43 percent have had candidates use profanity
19 percent have had job seekers show up with a child in tow

It may seem sort of depressing that these etiquette basics need to be gone over again, but it is heartening for businesspeople who have their interview etiquette down cold to be reminded that all those carefully pressed cuffs and polite thank you emails may, in fact, make you stand out.

By Jessica Stillman

Want Your Boss to See Your MySpace Page?

by Melanie London, Vault.com

The era of the social networking website is clearly upon us. An entire generation of people doesn't seem to think twice about sharing personal information and photos with the plugged-in planet. When it comes to employment, though, your willingness to share may cost you.

According to Vault.com's Social Networking Websites Survey, 44% of employers use sites like MySpace and Facebook to check out job candidates, and 39% have looked up the profile of a current employee. Profiles that reveal questionable behavior or attitudes can be harmful to job seekers, as 82% of employers say that something they perceive as negative on a profile would affect their hiring decisions. Despite these revealing statistics, only 57% of people with profiles take security measures, such as using the website's privacy controls or editing their profiles while in the midst of a job search.

As long as it's more important to you to land that dream job than to provide the world with photographic evidence of your win in last year's beer pong championship, remember these words: "This profile is set to private." If you're actively searching for a job, or if your resume is posted on an employment web site, be sure to utilize the privacy controls of any social networking sites you use.

The First Impression
Do you really want your online profile to make an impression before you can? It's becoming more and more common for hiring managers to use social networking web sites as a tool to whittle down the resume pile. If an HR exec logs on only to find coarse language and salacious shots, well, there's a good bet your resume will end up in the reject pile. Yes, it's fun to share borderline-scandalous profile content with friends, but why a potential employer? If it's NSFW ("not safe for work"), then it's NSF your non-private profile.

Personal Preferences
Revealing your affiliations and likes/dislikes can leave you open to someone else's biases. From your political party to even seemingly harmless information like your favorite movies or the last book you've read, these stated preferences could mean the difference between you and someone else getting the job. Isn't it safer to just keep this information private? You may feel that you wouldn't want to work for a company where someone would judge you based on such things, but in a close race, it may be easier for a hiring manager to align with a fellow oboe enthusiast than a candidate with whom he or she has no common interests. Get the job first; then reveal your love of Celine Dion.

Postings from Friends
Social networking site profiles are all about "friends." How many do you have? Who knows who? And what is everyone doing at every possible moment? Ask yourself, "Is it safe to let potential employers see what my friends are posting to my profile?" In high school, people judged you by who you hung out with; sad as it is, the same goes for social networking web sites.

Picture and Screen Name
So you've taken this all to heart, and you're about to set your profile to private -- great job! But don't neglect your photo and screen name. Resist the urge to choose a too-cutesy name and/or an excessively silly or revealing picture to represent yourself to the world at large. No matter how tempting it may be to call yourself Divalicious08, it doesn't exactly give off an aura of professionalism.